Colonial Pipeline has just shown us all how bad things can
get for a company that doesn’t take care of its computer security. Colonial has just admitted to paying the
hacker[s] $5 mil to get their files back.
They didn’t say if they had recovered their files, the hackers may have
just kept the $5 mil and split.
This is aimed at suits, those fairly clueless senior
business people.
First off, your
company has valuable information on its computers. Information that will do you great harm if it
falls into the hands of competitors.
Things like your payroll, your sales contacts, the plans, schematics,
parts lists, and source code for your product[s]. If you don’t believe me, have a chat with
the Colonial Pipeline people. They will
tell you.
Know that Windows
computers are totally insecure. High
school kids can break into them. Windows
is like Swiss cheese, hole of holes.
Connect a Windows computer to the public internet, and you have exposed
every thing on that computer to every passing internet hacker. You should not use Windows computers to
monitor or control generators, pumps, pipelines, or anything that controls
physical product. Use Apple, use Linux,
use a workstation, anything but Windows.
Important and
confidential paperwork can be kept on Windows machines if and only if, that
machine is not connected to the public internet. Keep these machines in a locked room. Snip off all their USB ports. Windows computers will silently load and
execute any code, malware, they find on flash drives inserted in the USB
ports. That is how we spread Stuxnet on
the Iranian uranium enrichment centrifuges.
Back them up weekly to DVD disks.
Store the backup disks off site, in case of fire or flood in your
office. In 40 years in the business I
never had a fire. I did have a flood
once, right in the computer room, made an awful mess.
Separate the stuff
that makes the business run, the generators spin, the pipelines pump, the
trucks get dispatched, the product to come off your production line, from your
paper work. If the hackers get to your
paper work it should not shut down your business. You ought to be able to operate with out your
paper work for a few days. Billing may
be delayed a bit but you can survive that.
Make sure every
computer in the company needs a password to access. Use strong passwords, some upper case, some
lower case, some numbers, and some punctuation.
Change the passwords every 90 days.
Take care to close out the computer accounts of departing
employees. Do it on the day they leave.