On the radio this morning, Travelocity and Orbitz no longer display American Airlines flights. That will increase American's market share. At least that's what the suits running American think. Good luck to them.
If I worked at American I would be getting my resume in order.
2 comments:
Ah, yes, the old "We can do it better without them" attitude. How many companies have been able to make that work? Very few, in my recollection.
"we can do better without them" doesn't work when "them" are your customers.
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